Skip to content

Terms for warehouse and customs declarant accounts

Terms for warehouse and customs declarant accounts

In force from 6. 10. 2026 · version 2026-10-06-2

Parties

The provider is Mywatrade s.r.o., company ID 19798148, V. Poláka 2269/2, 741 01 Nový Jičín, Czech Republic, which operates the KONEKTOR platform. The account is a business that runs a warehouse or provides customs services and whose application the provider has approved.

What the account receives

Access to the tools of the package stated in the accepted offer: a card in the warehouse list or on the customs map, requests from members and the package tools, such as the pallet account, ramps and delivery notices, or client files and the customs code watch. The content of the packages and the prices are in the offer; a price change for a running period applies only by agreement.

Start and duration

The account starts when the application is approved and the offer accepted. The period and payment terms are set by the offer; if it does not set them, the period is 12 months and invoices are payable within 14 days. The account does not renew automatically. Either party may terminate in writing with 30 days' notice.

Card and publication

The card is published only with the account's consent and after the provider confirms it. The account is responsible for the accuracy of the card, in particular free capacity and document validity. A change to the published details goes for confirmation again. The provider may withdraw the card if the details are untrue or misleading.

Requests from members

A member's request to declarants is shown without the member's name until the member chooses to show it. A request to a warehouse goes to the chosen warehouse together with the member's contact. The account uses the contact only to answer the request and for business the member shows interest in.

Account content and confidentiality

Content the account keeps for its clients and partners belongs to the account. The provider stores and technically processes it only to provide the tools, does not look into it and does not disclose it to third parties, except where the law requires. It processes personal data in it as a processor under the Data Processing Agreement (Art. 28 GDPR), which forms part of these terms.

People in the account

Each login belongs to one person. The number of logins is set by the package. The main account is responsible for what its people do and for protecting their access.

Position of the parties

The provider is not a party to business between the account and members, and is neither a customs declarant nor a warehouse keeper. The declarant is responsible for customs procedures, documents and data towards customs authorities. The warehouse is responsible for storage, handling and pallet records. The platform's tools are an aid; they do not replace the records the law requires the account to keep.

Termination

Before termination the provider lets the account download its data. After termination it deletes the data, except records it must keep by law. A published card ends with the account.

Governing law

The relationship is governed by the law of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code. Disputes are decided by the courts of the Czech Republic; the court of the provider's registered office at the time of conclusion has local jurisdiction.

Provider

OperatorMywatrade s.r.o.
Company number19798148
Tax numberCZ19798148
Register entryC 93837, registered with the Regional Court in Ostrava